Privacy Policy
Last updated: April 2026
1. Introduction
At Contexo, we respect your privacy and are committed to protecting it through our compliance with this policy. This policy describes the types of information we may collect from you or that you may provide when you visit our website and use our AI chatbot services.
2. Information We Collect
We collect several types of information from and about users of our Website, including information:
- Personal Information: such as your name, email address, and billing details when you register for an account.
- Uploaded Documents: files, texts, and links you upload to train your chatbot agents.
- Chat Logs: conversations between your users and the chatbots embedded on your site, used for analytics and agent improvements.
3. How We Use Your Information
We use information that we collect about you or that you provide to us:
- To present our Website and its contents to you.
- To provide you with the AI chatbot services and API integrations.
- To carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection.
- To notify you about changes to our Website or any products or services we offer.
4. Data Security
We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. All information you provide to us is stored on our secure servers behind firewalls. Any payment transactions and sensitive data will be encrypted using SSL technology.
5. Contact Information
To ask questions or comment about this privacy policy and our privacy practices, contact us at: privacy@contexo.ai.